I know The Workplace gets a lot of comments. And often, they get quite hot. It's not unusual for person A to ask a question, person B, C, and D to answer, and then E and F get into an extended argument under one or more of the answers. After a while A through F have all chimed in with question comments, comments on each other's answers, and so on, and at least one of the posts has a good old back-and-forth happening.
After a while you can look at a pile of comments, all starting with an @, and realize "these are all about to go." Maybe to chat, or maybe just blown away. When I come to that realization, which of these things should I do, and are there others I should also do?
- flag the post pointing out I think the comments have passed the useful stage
- leave a comment telling people to settle down or all the comments are likely to be deleted
- copy any useful information in the comments and edit it into the post so it won't be lost (I especially do this when comments from the author of the post are clarifying or restating a position)
- model the behaviour I expect from others (I once commented "I will now demonstrate disengaging" to someone who couldn't stop responding and arguing.)
Is there any way to help these highly-commented posts or should I just shrug and watch the circus for a while?