Yes, we all know about "HR IS NOT YOUR FRIEND" as a way of telling people that they may be getting more than they bargained for if they run to HR with their problems.
But I think a better approach may be to find a way to tell people not to abuse Human Resources.
As we all know:
HR IS FOR
- Salary and benefits info
- Information on career tracks for your company
- Protecting your company from liability
- Reporting threats to the company
- Reporting disabilities or non-work related issues that may impact your work
- Reporting fraternization, both allowed and prohibited
HR IS NOT
The first place to go with interpersonal problems
A convenient place to rat out coworkers for minor offences
Your career coach
your personal confidant
a place to deal with hurt feelings
non work related issues that do not impact your performance
A place to report non-work related behaviors of your coworkers unless they directly impact the company.
A place you should run to with problems that could be resolved at other levels
Most of the things that fall under "HR is not your friend" are really cases of people not understanding the purpose of HR, or, being under the impression that going to HR is the same as reporting someone to the teacher or principal, or going to the police.
HR is for the administration of issues that affect personnel.
One thing that many people may not be aware of is the fact that every contact you have with HR is recorded in your file. the more you go to HR, the bigger the file. So, you may well be justified in reporting Joe, Bob, Mike, Steve, Cletus, Spike, and Munroe, but they'll each have only one HR contact, you'll have seven. So, going to HR too often, especially over minor things, will make it look like YOU are the problem.
Remember, one of HR's roles is to reduce liability to the company. If you start to look like a liability, they will indeed handle the threat to the business.
Is there some way to condense this rather long-winded rant to something we can tell people when they are misusing/abusing human resources, or are likely to get themselves in trouble as they are posting about doing so?