Timeline for Is this question a good fit for The Workplace?
Current License: CC BY-SA 3.0
7 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Apr 3, 2018 at 19:35 | comment | added | Monica Cellio Mod | Even if there is a Rick problem, he needs to deal with his Joel problem. I think both are fine questions to ask here. | |
| Apr 3, 2018 at 15:56 | comment | added | BradC | @Lumberjack One more idea: if your help desk auto-records support calls, then review all Joel's calls, not just those with Rick. | |
| Apr 3, 2018 at 15:45 | comment | added | Lumberjack | Thank you for the suggestion to ask Rick about the situation. I'm a little embarrassed to say that never occurred to me as an option. | |
| Apr 3, 2018 at 15:43 | comment | added | BradC | @Lumberjack That's a clarification you should definitely include in your main-site post. Sounds like you have a Joel problem, not a Rick problem. Obviously, talk with Rick to see if he might have some insight as to what is going on, perhaps Joel didn't like some (correct) advice he was given. | |
| Apr 3, 2018 at 15:36 | comment | added | Lumberjack | Joel on the other hand has a reputation for being surly and aggressive on the phone. | |
| Apr 3, 2018 at 15:29 | comment | added | Lumberjack | Thank you for your candor. That is a good point. Do you think it might help if I include details about Rick's performance in general? Rick is knowledgeable and very well liked by (almost) everybody (I thought.) | |
| Apr 3, 2018 at 14:35 | history | answered | BradC | CC BY-SA 3.0 |