The very first comment the OP got was to ascertain if it was a company specific policy problem and therefore unsolvable. More comments to elicit more info and then someone posted an answer based on that by which time it already had 4 close votes.
It has since been closed and reopened thanks to you, and has gone from -3 to a positive score.
The "Reopen" option is not present for me on that question, presumably because it was migrated from another site, and according to the blue banner at the top it was returned there.
I agree that it was an answerable question about how to navigate a workplace, so that's a shame.